Legal information
This Privacy Policy explains how Jogo Ventura may collect, use, disclose and otherwise handle personal information when you visit our website, make an enquiry, request a table or communicate with us through related channels.
Effective date3 September 2026
01
We may receive personal information from you when you choose to use the website or get in touch with Jogo Ventura.
01.1
When you make an enquiry, request a table or otherwise contact Jogo Ventura, you may choose to provide personal information. This may include your name, email address, phone number and the content of your message or enquiry. The information you share will depend on what you decide is relevant to your request. We do not ask you to provide information beyond what is reasonably useful for the matter you raise.
01.2
When you visit the website, technical information may be collected through ordinary website operation or related technologies. Depending on the circumstances, this may include browser type, device information, IP address, pages viewed, referring pages and the timing of interactions. This information may help us operate and understand the website. For information about cookies and similar technologies, please read our Cookie Policy.
01.3
Your correspondence may contain personal information when you email, call or otherwise communicate with Jogo Ventura. This can include enquiries, feedback, privacy requests and information needed to understand the matter you have raised. Please provide only information you are comfortable sharing for the purpose of that communication. We do not suggest including unnecessary sensitive detail in a general enquiry.
02
Jogo Ventura may use personal information for purposes connected with your request, the operation of the website and our reasonable business responsibilities.
02.1
We may use information you supply to respond to table enquiries, general questions, feedback and other direct communications. This helps us understand what you have asked and communicate about that particular matter. The information used will be relevant to the request you have chosen to make.
02.2
Information may be used to operate, maintain, understand and improve the website and visitor experience. Where reasonably practicable, information may be considered in aggregated or de-identified form to help identify general patterns in website use without focusing on an individual visitor.
02.3
We may use contact details you provide to communicate about the enquiry, request or relationship involved. Any communication should relate to the matter you have raised or information reasonably needed to progress it, rather than being unrelated to the purpose for which your details were provided.
02.4
Personal information may be used where reasonably necessary to meet applicable legal obligations, resolve disputes, protect rights or maintain the security and integrity of the website. Any such use will be considered in a way that is consistent with this Privacy Policy and the circumstances involved.
03
We aim to keep disclosures proportionate to the relevant purpose. In some circumstances, personal information may need to be shared as part of ordinary operations or to meet responsibilities.
Jogo Ventura may disclose personal information to service providers or professional advisers where reasonably necessary for them to support our operations or assist us to meet obligations. The nature of any disclosure will depend on the service or advice required. We seek to limit information shared to what is reasonably necessary for the relevant purpose, rather than disclosing unrelated information.
We may disclose personal information where disclosure is required or permitted by law, or where it is reasonably necessary to protect people, rights, property or the integrity of the website. This may include responding to a lawful request or addressing a genuine safety or security concern. We will consider the circumstances before making a disclosure of this kind.
The website may link to third-party websites. Those websites are governed by their own privacy practices, not this Privacy Policy. Before providing personal information through an external site, you should review the privacy information published by that third party. A link does not mean that Jogo Ventura controls or endorses every external destination.
04
Jogo Ventura seeks to take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no method of electronic transmission or storage can be guaranteed completely secure. You should take care when deciding what information to send electronically and contact us if you have a concern about information connected with an enquiry.
Personal information may be retained for as long as reasonably needed for the purpose for which it was collected, related business needs or applicable obligations. When information is no longer reasonably needed, it may be deleted or de-identified where appropriate. We do not set a fixed retention period in this policy because the appropriate period can depend on the information and the purpose involved.
If personal information is handled by a service provider outside Australia, Jogo Ventura will seek to handle that information in accordance with applicable privacy requirements. We do not make a blanket statement that information is always handled in Australia or always handled overseas, as this may depend on the relevant service and circumstances. Please use the privacy contact details below if you have a concern.
See privacy contact details below.
05
05.1
You may ask to access personal information Jogo Ventura holds about you, or request correction if you believe it is inaccurate, incomplete or out of date. To help us consider your request, please provide enough detail to identify the information you are seeking or the correction you propose. We may need to verify your identity before acting on a request, particularly where this helps protect personal information from unauthorised access.
Contact
If you have a privacy question, concern or complaint, please contact Jogo Ventura first so we can consider the matter and respond appropriately. You are welcome to raise a simple question as well as a more formal concern. Giving us a clear description of what has happened and the outcome you are seeking can assist us to understand the issue.
06
Jogo Ventura may update this Privacy Policy from time to time to reflect changes in how personal information is handled or in the website’s operation. The current version will show its effective date at the top of this page. Please review this policy periodically when using the website or providing information to us. The effective date for this version is 3 September 2026.
Jogo Ventura
Jogo Ventura hosts face-to-face poker in the Card Lounge. Please confirm that you are aged 18 or over to continue.
